Having a website in today’s ever-evolving online world is a must- especially for small businesses selling products and services. If you plan on having a lot of customers, you need an online presence to give your clients information at the click of a button. If you don’t; you’ll fizzle out in no time without an accessible platform as the backbone of your brand.

If you are considering why a website is so important – we’ve broken it down for you in the list of advantages below:

1. Builds Creditability

Just by simply being online, your small business will gain creditability. Think about when you’re looking for a specific item; you have a quick google search and find a website that’s competitive and has great reviews. That being said, you need to make sure you stay current, look professional and come up in search engines otherwise you’ll lose that status in no-time.

2. Simple to Set Up

Many small business owners spend hours trying to build their own rookie site because they don’t want to splash the cash. Building and maintaining a website is easier than ever before with a online website builder, you can have a proficient and speedy network set up in hours. You don’t need to rely on anyone to update it for you; you can use their expert database at any time to keep your site intact.

3. Cuts Costs

Having an online business can cut the cost of staff, shop rent, tax and utility bills. You can liaise directly with the consumer and arrange the delivery for a fraction of the price. On the other hand, if you’re a larger company and have an internal forum you can interact with your staff members eliminating the need for endless meetings and large travel bills.

4. Improves Customer Service

It’s a known fact that having a web presence will help you improve your customer service. If you’re a store owner and have staff-members, you can’t oversee them 24/7 to observe how they are interacting with clients. In the online world, however, nothing stays secret; you can monitor your staff’s work and ensure your customers are receiving a speedy and helpful reply.

5. Makes Your Business Accessible at All Times

A website is available to you and your customers 24/7, 365 days a year. If they are awake at 1 am and are thinking of purchasing something from you, they can click on your site and do this instantaneously –a win-win situation for all.

6. Targets Larger Markets

Whether you provide products or services, an online website is an alternative location to sell them. You can reach clients that are in another town or country just by simply having a web presence. With our busy lifestyles we are reverting to browsing online – gone are the days where hours are spent in physical shops checking out products. A website can promote your products 100 times faster than a store-front, window display.

7. A Medium to Showcase Your Work

No matter what type of industry you’re in; a website is a great way to showcase your work. You can do this through image gallery and customer reviews. You can demonstrate why your business is unique and offer feedback about your work. Take eBay for example – most shoppers base their opinion on the seller after reading recent testimonials.

8. A Time-Saver

It’s a great time-saver for the customer and yourself – you don’t have to lug products to and from your warehouse to a store and the client doesn’t need to walk around aimlessly looking through racks or shelves for their desired purchase. “Studies show that once a consumer has an idea of what they need or want, they start researching, and 72 percent of them go online to find educational material, reviews, and testimonials

9. Allows You to Stay Current

A web presence is a great platform to help you stay up-to-date; you can update your information and add or remove items at the click of a button (faster than you would be able to in real-life). Whether it’s breaking news or the latest trend, if you’re swift, you can beat your competition and release it first.

10. Helps You Beat the Competition

Following on from the previous benefit, a well-marketed site can help you can gain market share at the expense of your competition. In order to do this, you need a great website that offers users a unique experience.

To reap the rewards of having a website for your business, it needs to serve as a professional. I making it easy for people to find and contact you. It should be optimized so that people can find it when they search online and it should be easy for you to update your content every time you need to make a change to your site.